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Frequently asked questions
Who is this library for?
Qualified doctors, surgical trainees and medical students who want to study procedures step by step. Registration asks for your professional details.
Can I watch anything for free?
Yes. Create a free account to watch every video marked Free. Pro videos need an active plan.
What does a plan include?
Every Pro video in the library for the length of the plan. Masterclasses marked as pay-per-video are bought separately.
How do I pay?
Choose a plan or video and pay online by card through PayHere; access switches on as soon as the payment is confirmed. You can also choose bank transfer and send a request, and we'll switch on access once the transfer arrives. Plans don't renew automatically, and renewing early adds time to the end of your current plan.
Do plans renew automatically?
Only if you choose a subscription. A subscription charges your card automatically each period until you cancel, which you can do at any time under Dashboard → Subscription; you keep access until the end of the period you've paid for. One-off payments never renew.
Will the video remember where I stopped?
Yes. Your position is saved as you watch, and the dashboard's Continue Watching list takes you back to the same point.
Can I download the videos?
No. Recordings are for viewing on this site only, to protect patient privacy and the teaching material.
Can I ask questions about a case?
Yes. Under each video you can send a question. Answers appear under My Questions in your dashboard.
Still need help? Send us a message.